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Shipping Policy

Shipping Destinations & Time

Orders are processed within 24 hours From Monday to Friday.

  • New Zealand: 1-2 business days
  • Australia: 3-5 business days

When the order is shipped out, a confirmation message will be sent to you. Please also be sure to check your spam/junk folder if it does not appear in your inbox. To avoid missing out on any of our contacts relating to your orders, it is suggested that you add [email protected] to your whitelist.

PS. Shipping time might vary depending on location, shipment method, etc.

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Shipping Cost

  • Orders over $100: Free shipping
  • Orders under $100:
    • New Zealand: $5
    • Australia: $15

The full price will be displayed at checkout.

Returns & Shipping

To return your product, you should contact us before the delivery

  • You will be responsible for paying for your shipping costs for returning your item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
  • In case of a partial refund, if the amount paid after the refund still exceeds the free shipping terms ($50), no shipping charges will be deducted. 

We will bear the shipping cost if any of the products received are deemed defective or a wrong shipment. Read more about the Returns Policy.